The Telephone Service Center (TSC) is available 8 a.m. to 5 p.m., Monday through Friday, except holidays (border providers and out-of-state billers billing for in-state providers, call [916] 636-1200).

 

Phone Support: 1-800-541-5555

The Telephone Service Center (TSC) is available 8 a.m. to 5 p.m., Monday through Friday, except holidays (border providers and out-of-state billers billing for in-state providers, call [916] 636-1200). For faster access to TSC resources, refer to the TSC Main Menu Prompt Options Guide and the TSC Specialized Operator Reference Guide. You are encouraged to print these guides and keep them next to your phone for easy reference. more…

The automated phone center is available 7 a.m. to 8 p.m., Pacific Standard Time, seven days a week. For instructions on using the automated phone center, refer to the Provider Telecommunications Network (PTN) section of the provider manual. more…

Need help with recurring billing issues? Write to us at:
EDS
Attn: CSU
P.O. Box 13029
Sacramento, CA 95813-4029
more…

Missing, lost or returned warrants? Write to us at:
EDS
Attn: Cash Control
P.O. Box 13029
Sacramento, CA 95813-4029
more…

Available 8 a.m. to 12 p.m. and from 1 p.m. to 5 p.m., Monday through Friday, except holidays.
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Medi-Cal offers a full-service billing assistance and training program for medical service providers who submit up to 100 Medi-Cal claims per month and do not use a billing service or agency. Representatives are available from 8 a.m. to 12 p.m. and from 1 p.m. to 5 p.m., Monday through Friday, except holidays. more…