Contact Medi-Cal

The Telephone Service Center (TSC) is available 8 a.m. to 5 p.m., Monday through Friday, except holidays (border providers and out-of-state billers billing for in-state providers, call [916] 636-1200).
Phone Support: 1-800-541-5555
The Telephone Service Center (TSC) is
available 8 a.m. to 5 p.m., Monday through Friday,
except holidays (border providers and out-of-state
billers billing for in-state providers, call [916]
636-1200). For faster access to TSC resources, refer
to the
TSC Main Menu Prompt Options Guide and the
TSC Specialized Operator Reference Guide.
You are encouraged to print these guides and keep
them next to your phone for easy reference.
more…
Automated Phone Center: 1-800-786-4346
The automated phone center is available 7
a.m. to 8 p.m., Pacific Standard Time, seven days a
week. For instructions on using the automated phone
center, refer to the
Provider Telecommunications Network (PTN)
section of the provider manual.
more…
Written Correspondence:
Need help with recurring billing issues? Write to us at:
EDS
Attn: CSU
P.O. Box 13029
Sacramento, CA 95813-4029
more…
Missing, lost or returned
warrants? Write to us at:
EDS
Attn: Cash Control
P.O. Box 13029
Sacramento, CA 95813-4029
more…
Out-of-State Provider Support: (916) 636-1960
Available 8 a.m. to 12 p.m. and from 1 p.m. to 5
p.m., Monday through Friday, except holidays.
more…
Small Provider Billing Unit: (916) 636-1275
Medi-Cal offers a full-service billing assistance and training program for medical service providers who submit up to 100 Medi-Cal claims per month and do not use a billing service or agency. Representatives are available from 8 a.m. to 12 p.m. and from 1 p.m. to 5 p.m., Monday through Friday, except holidays. more…
Medi-Cal Recipients
The Medi-Cal Contacts page of the Department of Health Care Services Web site offers important contact information for a variety of recipient resources. The contact page includes Medi-Cal resources and health information for individuals, families, children with special medical conditions and seniors needing personal care.
