Quick Start Guide for the Medi-Cal Web Site

This Quick Start Guide provides all the information you need to get you started using the Medi-Cal Web site.

Learn what publications are offered on the Medi-Cal Web site and where you can find them.

Extras

Medi-Cal Forms

Provider Enrollment

Provider Training

Learn about resources available to you if you need assistance with or have questions about the Medi-Cal Web site.

Learn what transactions you can perform on the Medi-Cal Web site and how to access them.

Learn about the system requirements for accessing/viewing the Medi-Cal Web site and for downloading documents.

Resources

Your primary resource for questions or problems with the Medi-Cal Web site is the Telephone Service Center (TSC) at
1-800-541-5555. From the TSC main menu, select the option for POS- and Internet-related inquiries, then select the option for POS devices, downloads, the Internet and CHDP Gateway. More information about the Telephone Service Center is available on the Call Centers and Other Phone Resources page of the Medi-Cal Web site.

Before calling the TSC, you are encouraged to explore resources available on the Medi-Cal Web site itself, which include:

The Web Tool Box, which contains links to free software downloads
The Site Map, which can assist in navigating the Medi-Cal Web site
The Medi-Cal System Status page, which informs providers of significant issues pertaining to Medi-Cal systems (except the POS system)
The Medi-Cal POS System Status page, which informs providers of significant issues specific to the POS system

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