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System Status

Current System Status as of: Wednesday, August 20, 2014  5:17:19 PM



Computer Media Claim (CMC) Transactions

Transaction Services is experiencing technical difficulties verifying the status of volsers. As a result, providers and submitters are unable to obtain a volser status through Transaction Services. Systems personnel are aware of the problem and are working on a resolution.

We apologize for the inconvenience. Please return to this System Status page for future updates.


Update: RAD Code 008 Denial

Some providers billing for incontinence supplies are being erroneously denied with Remittance Advice Details (RAD) code 008: The provider of service is not eligible for the type of services billed.

Medi-Cal is aware of this issue and it is being addressed. There will be an Erroneous Payment Correction to reprocess all of the claims that were denied in error.

Providers who are affected should continue to bill their claims promptly and check for updates on the Medi-Cal website.


Claim Attachments

Medi-Cal is experiencing technical difficulties accepting claim attachments. Systems personnel are aware of the problem and are working on a resolution; please continue to check this page for updates.




Note:This message will update whenever there is a change to the Medi-Cal Website availability.