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System Status

Current System Status as of: Monday, July 27, 2015  8:17:17 PM

POS Device

Medi-Cal will be scheduling an automated download beginning July 20, 2015, for the VX 520 Point of Service (POS) device. In order for the POS device to automatically receive the download, providers must leave their device turned on and displaying the Welcome to Medi-Cal screen. For more information on how to submit a test transaction, please review the Connectivity Test Transaction instructions in the VX520 Device System Transactions section of the POS Device User Guide.

Erroneous RTDs Issuing for Outpatient and Medical Claims

DHCS is aware of a system problem, inappropriately sending Resubmission Turnaround Document (RTD) with Remittance Advice Detail code 0196: This procedure requires a modifier; modifier is not present for claims processed on or after June 22, 2015, involving Outpatient and Medical claim types. For those providers impacted, no action is required for these RTDs. The impacted claims will be reprocessed by Xerox State Healthcare, LLC (Xerox).

Providers must continue to submit the claims based on the published policy, to keep claims timely. A fix is being developed by the technical team and will be implemented as soon as possible. Please continue to check this section for updates on timing of the fix.

Note:This message will update whenever there is a change to the Medi-Cal Website availability.